EAP Satisfaction Survey, Darwin Psychology

(08) 8932 8460

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EAP SATISFACTION SURVEY

Thank you for taking the time to complete this survey below, your feedback will enable us to continue to improve our services.

EAP Survey

First Name

Last Name

Phone

Were you treated with courtesy by our administration and secretarial staff?

Yes

Were you offered an appointment promptly and at a suitable time?

Yes

Were you made to feel comfortable when you attended your apointment?

Yes

How many sessions did you attend?

Who referred you to the EAP?

Did you inform your manager / supervisor that you were attending EAP counselling?

Yes

What was the issue you sought counselling for?

Did counselling provide you with the assistance you needed?

Yes

Which psychologist did you see?

Did the psychologist provide you with the strategies / information to manage your issues?

Yes

Were you satisfied with the confidential nature of the service?

Yes

Did the services your psychologist provide improve your performance at work?

Yes

How satisfied are you that the psychologist listened and understood your issues?

Has the issue that brought you to counselling been:

Would you refer your family or friends to the service?

Yes

If you have concerns about the service you received, would you like us to contact you to discuss this further and resolve your concerns?

Yes

Additional Comments

Thank you for taking the time to submit your feedback, much appreciated

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NT GOVERNMENT EMPLOYEES

As an NTG employee you and eligible dependant family members are able to access our services and have an entitlement of three consultations at no cost to you. So if any issues are affecting your work performance let us help you work through them.

3/6 Woodlake Boulevard, Durack NT 0830

12/396 Stuart Hwy, Winnellie NT 0820

Darwin Psychology Services

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